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Member Services

Designated Service Representatives

At NYMIR, we understand that providing municipalities with a comprehensive insurance program requires specialized knowledge, experience and commitment. That’s why we partner with brokers who bring proven expertise to local government. Our broker partners are trusted advisors who represent the NYMIR program with integrity and professionalism. They understand the unique risks faced by local governments and are dedicated to helping local government secure the right coverage. By working with our designated service representatives, NYMIR ensures that our members receive tailored guidance, proactive risk management support, and access to the full value of our program.

Click here for a list of our designated service representatives and the counties in which they serve as our designated broker. If you are interested in a NYMIR quote and you are located in one of the counties listed, please contact the designated broker for that county. Otherwise, please contact NYMIR Member Services (Karen Buckley at 518-292-0061 or Stacey Youmans at 518-292-0056) to find out how your local broker can bring you a NYMIR quote.

Value-Added Services

At no additional cost, NYMIR subscribers receive a suite of value-added services that benefit each subscriber and the reciprocal as a whole. Here is a sampling of the valuable extras you receive when being part of the NYMIR family.

Property Appraisal

NYMIR provides a free, professional property appraisal to each subscriber on a triennial basis. NYMIR contracts with HCA Asset Management, a national leader in public entity property appraisals, to provide you with the current values of municipal property with a value of at least $100,000, so that you can work with your local broker to update your insurance coverage.

LEARN Educational Platform

NYMIR subscribers and their officials and employees gain 24/7 access to this learning management system from NEOGOV.  With over 400 courses, all your mandatory and recommended training needs can be met conveniently. Your entire municipal team also has access to safety manuals, alerts, checklists and a wide variety of risk management resources from the Loss Control team at NYMIR.

Computerized Maintenance Management System (CMMS)

As a NYMIR subscriber, you have access to the HelixIntel CMMS system. Easy to adopt, simple to use, and powerful enough to manage municipal needs, from work orders to preventive maintenance.

Cybersecurity Guidance

NYMIR members that purchase cyber coverage from us receive numerous value-added benefits, including vulnerability scans, cyber risk assessments, simulated tabletop exercises, a library of resources to understand cyber-related exposures, cybersecurity awareness training, personalized assistance in incident response planning, cyber hygiene analysis, and more. If you are a NYMIR subscriber and don’t purchase your cyber coverage from us, you still have access to our cyber webinars, online training modules from our LEARN educational platform, select cyber planning templates, and personalized assistance from our in-house cyber expert.

Contact Member Services

NYMIR’s Member Services team is always available to assist you.
Please contact Karen Buckley at 518-292-0061 or Stacey Youmans at 518-292-0056.